INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
1. How can I place an order on https://vvertabraeclo.com?
Simply browse our collections, select your desired item, choose the size and quantity, and click "Add to Cart." Once you're ready, proceed to checkout and follow the steps to complete your order.
2. What payment methods do you accept?
We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover. We also accept PayPal and other secure payment options shown at checkout.
3. How do you handle shipping and delivery?
Orders are processed within 1–3 business days. Standard U.S. shipping typically takes 5–8 business days. You'll receive tracking info via email once your order ships.
4. What is your return and exchange policy?
We accept returns within 7 days of delivery for eligible items in original condition. A $15 restocking fee and $18 return shipping charge apply. For full details, visit our Return & Refund Policy.
5. How can I contact customer support?
You can email us anytime at sales@vvertabraeclo.com. Our team typically responds within 24–48 hours during business days.
6. Do you offer size guides for your clothing items?
Yes, every product page includes a size guide to help you find your perfect fit. If you need further help, feel free to contact us.